Our services and
our working process
From survey to commissioning, from training to 24/7 service, we run every step of a coding project from a single source. You know from the start what will happen throughout the process.
Beyond the machine - a system that works
A coding investment is the sum of the right device choice, line integration, operator training and uninterrupted consumables-service support. If any of the four is missing, the line stops.
Survey & Application Analysis
We inspect your production line on-site; by evaluating product surface, line speed, coding content and environmental conditions together, we impartially determine which technology fits.
Request a survey →Installation & Line Integration
We don't just mount the device on your line; with product sensors, encoders, custom fixtures and, when needed, marking automation, we integrate it seamlessly into your existing processes.
Learn more →24/7 Technical Service
Through our service network run from our Istanbul HQ and Izmir and Adana offices, we provide phone support, remote intervention and on-site service. With periodic maintenance agreements, we prevent faults in advance.
Service request →Original Consumables & Spare Parts
We supply your ink, solvent, filters, cartridges and spare parts from stock, at original and economical prices. You don't deal with faults caused by incompatible consumables.
Consumables →How does your project progress?
The path we follow from the first meeting to commissioning is clear and repeatable. You always know which stage you're at.
Survey & Needs Analysis
We inspect your line on-site or remotely. Product, surface, speed, code content and regulatory requirements are identified; the budget range is clarified together.
Free On-site Demo
We run the proposed system on your own product, at your real line speed. We evaluate the result together and, if needed, repeat it with a different ink or lens.
Installation, Integration & Training
We install the system on your line and complete fixture and automation needs. We provide hands-on training to your operators and maintenance staff.
After-Sales & Ongoing Support
After commissioning, periodic maintenance, consumables supply and 24/7 technical service kick in. When your line changes, we reconfigure the system together.
A free on-site demo before the investment decision
The speed and resolution values in catalogs don't tell you what will happen on your product. That's why we made a pre-decision demo a standard part of our process.
- Test on your own product. We code on your real production product, not a sample.
- Real line speed. We test at your line's operating speed; no lab conditions.
- With an expert team. Our technical team runs the demo, not sales.
- Written result report. Print quality, estimated consumable use and recommended configuration are reported.
- No commitment. The demo is completely free and carries no obligation to buy.
When the device stops
production can't wait
In most facilities, a stopped coding device means the whole line stops. That's why we designed after-sales support not as an add-on service but as an inseparable part of the solution we sell. The items below are the commitments our service agreement actually delivers.
Let's start the process with a free survey
Tell us about your product and line; we'll come back with a proposal covering the right technology, estimated operating cost and a demo plan.
