Customer Clarification Text
Dear Customers, Potential Customers As Karma Kodlama Makina Sananayi Ticaret Limited Şirketi (“Karma Kodlama” or “Company“), we attach great importance to the protection of your personal data. In this context, we would like to inform you about your personal data and processing processes as “data controller” in accordance with the Personal Data Protection Law No. 6698 (“KVKK“).
1. WHAT IS YOUR PROCESSED PERSONAL DATA?
- Your identity information (Name, surname)
- Your contact details (phone number, e-mail address)
- Product Sales Information (Sales information, Sales Date, Time, Payment Method, Your Intended Use of the Product, )
- Your Professional Information (Education, Certificates, Expertise, Institution you work for)
- Your Visual and Audio Data (Photographs, Video Recordings, Voice Recordings, etc.)
- If you want it to be included in the invoice (T.R. identification number, tax number, sole proprietorship information)
- Information in the Signature Circular
- Within the scope of your opinions about our company within the scope of the surveys,
2. PURPOSES OF PROCESSING YOUR PERSONAL DATA
- Your personal data may be processed for the following purposes in accordance with the legislation on the protection of personal data;
- Your identity and contact information in order to resolve your problems and complaints if you contact us and to contact you in this regard when necessary,
- Your identity, communication, invoice, shopping information for the purposes of fulfilling our obligations arising from the legislation, fulfilling our other legal obligations, especially information security with authorized and authorized public institutions and organizations,
- Your identity, contact, invoice, service information for the purpose of using all kinds of litigation, response and objection rights against official institutions and organizations such as courts, enforcement offices, arbitration committees in disputes arising from the contract
- In order to manage the national and international certification and obligation processes that our company is subject to,
- Your identity, contact and shopping information in order to record your information in order to fulfill after-sales operational processes,
- In order to distinguish the records we create in our system regarding our customers from the records of other customers, without presenting an invoice,
- If an invoice is requested, your identity and billing information in order to issue an invoice,
- Your identity and billing information in order to fulfill our retention obligations arising from the legislation,
- Your identity and contact information within the scope of efforts to increase product sales at fairs and various media in order to improve sales processes,
- Visual and auditory data received within the scope of the activities carried out
- Your travel information we have received to create event registrations
- In order to send you commercial electronic messages about our products and campaigns and to keep you informed about special days within the scope of your permission,
- In order to carry out supply management and product management as a result of our product sales,
- Within the scope of your opinions about our company and products with survey studies and filled forms,
- Within the scope of carrying out after-sales processes with technical service forms,
- Your identity and contact information in order to ensure that the records we create about you in our system can be distinguished from the records of other customers,
3. METHOD AND LEGAL REASON FOR COLLECTING YOUR PERSONAL DATA
Your personal data is processed by Karma Kodlama; with physical forms, within the scope of entry and exit records, within the scope of product sales, product sales contracts and related processes and related processes.
Your personal data as Hash Coding;
- Based on the legal reason that “data processing is necessary for the establishment and performance of the contract”, “fulfillment of a legal obligation” and “data processing and transfer is mandatory for the establishment, use or protection of rights” regarding sales processes;
- Based on your explicit consent; Marketing activities are carried out and commercial electronic messages are sent. However, in terms of all relevant persons, since our company is a company of foreign origin and its systems are managed abroad, the identity and contact information of the Customers are transferred abroad depending on their explicit consent.
4. TRANSFER OF YOUR PERSONAL DATA
Your personal data as Hash Coding;
- With business partners and service providers located in Turkey and abroad (database, electronic message intermediary service providers, consultancy, etc. service providers) for purposes such as obtaining services such as information technologies or consultancy etc. services requiring expertise, obtaining product and service support in personal data collection processes, or abroad depending on your explicit consent due to the fact that the servers of our domestic business partners are abroad,
- With our business partners from whom we receive logistics services in order to send product sales and any other product requests to you,
- The information requested from us in order to fulfill our obligations to provide information, documents and other relevant obligations to authorized and authorized public institutions and organizations and judicial authorities and to exercise our legal rights such as the right to sue and reply to these institutions, organizations and authorities,
- If you make your payment by credit card, your credit card information is not recorded by Karma Kodlama to the relevant bank, electronic payment institution, etc. to third parties providing the service,
- Since the servers related to the Site and Systems are located abroad, you may share your personal data with abroad
- With our overseas parent company due to the fact that the management of the message systems and service providers are located abroad,
- We share with our suppliers and business partners who provide services related to your products
5. YOUR RIGHTS
Pursuant to Article 11 of the Law; by applying to Mixed Coding by the methods set out in the “Communication” section of this Policy,
- Learn whether your Personal Data is being processed,
- Request information if your Personal Data has been processed,
- To learn the purpose of processing Personal Data and whether they are used in accordance with their purpose,
- To know the third parties to whom your Personal Data is transferred domestically or abroad,
- To request correction of your Personal Data if it is incomplete or incorrectly processed,
- To request the deletion or destruction of your Personal Data within the framework of the conditions stipulated in the KVKK legislation
- Request notification to third parties to whom your Personal Data has been transferred,
- To object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems,
- If you suffer damage due to unlawful processing of Personal Data, you have the right to demand compensation for this damage.
6. CONTACT
As the Data Controller, you can send your applications to the e-mail address of Karma Kodlama info@karmakodlama.com.tr, which is allocated for the application procedure in question, from your registered e-mail on the system or in writing to the following address of Karma Kodlama (We would like to remind you that in cases where the relevant request must be made in a certain procedure as required by law, the procedure in question must be followed).
Address Yukarı Dudullu Mh. Necip Fazıl Bulvarı Keyap Çarşısı J2 Blok No: 44/156A Ümraniye-Istanbul
Telephone: 0216 368 50 10